1. How does your tour operate?
2. What are the hours of operation?
3. How much is the tour?
4. Can I purchase my tickets in advance?
5. Where do I catch the tour?
6. What are the stops?
7. How do I recognize your vehicles and/or stops?
8. How often do the buses/trams stop at each stop?
9. Do I need reservations?
10. Does my ticket include the tour through Arlington National Cemetery?
11. Where can I catch the Arlington National Cemetery tour?
12. What is the latest time I can start my tour?
13. When is the last tour?
14. If I purchase a two-day ticket do I have to use it 2 consecutive days?
15. Does the two-day ticket include the night tour?
16. Can I make reservations for the night tour?
17. Where can I park my car?
18. Where is the nearest Metro stop to a Tourmobile stop?
19. Do you operate during inclement weather?
20. Do you operate on weekends and holidays?
21. Are your buses/trams wheelchair accessible?
22. Do you offer services for the hearing-impaired?
23. Do you offer any discounts to seniors, families, travel agents, AAA, etc?
24. Do you offer group rates?
25. Do you offer tours in other languages?
26. How do I use my Entertainment Coupon?
27. Can I use my credit card?
28. Will the driver make change?
29. Are the vehicles air-conditioned?
30. Where can I eat?
31. Can you pick me up from my hotel/airport?
32. Can I bring my luggage with me while I tour?
33. Do you provide step-on guides?
34. What special events are going on in Washington, DC when I get there?
35. When is the Changing of the Guard?
36. Are refreshments available in Arlington National Cemetery?
37. Can I get tickets to other monuments and memorials through you?
38. How do I get a tour of the White House?
39. Where can I purchase tickets?
40. How can I contact Tourmobile?

1. How does your tour operate?

The American Heritage tour of Washington and Arlington National Cemetery is a narrated shuttle tour along the National Mall and Arlington National Cemetery. Hop on and off from 9:30 am until 4:30 pm daily at the Smithsonian Museums, the Presidential Memorials, White House, and through Arlington National Cemetery.

Purchase tickets directly from the driver at any Tourmobile stop or the ticketbooth at Arlington National Cemetery or Union Station

Beginning March 1, 2011, come back and enjoy the sights and sounds of Washington, DC & Arlington National Cemetery a 2nd day FREE!*  Use it 2 consecutive days or 1 day only – your choice! Same Price!

*Second day of touring is not always available due to special events on and around the National Mall , has NO CASH VALUE and is NON-REFUNDABLE.

We try to provide advance notice of events when possible to minimize the inconvenience it may cause our visitors.

Special events such as parades, races, and demonstrations take place in Washington, D.C. causing unscheduled road closures and heavy pedestrian and vehicular traffic. These closures may cause delays in service or in some cases, may cause us to not operate during your visit.

2. What are the hours of operation?

The Washington, DC & Arlington National Cemetery Tour (American Heritage Tour) departs daily from 9:30 am until 4:30 pm except Thanksgiving Day, Christmas Day and New Years Day.

The Arlington National Cemetery tour departs daily from 8:30 am until 4:30 pm October thru March and 8:30 am – 6:30 pm April thru September, except Thanksgiving and Christmas Day.

Tour hours and availability are subject to change.

3. How much is the tour?

Effective March 1, 2011, our new rates are as follows:

4. Can I purchase my tickets in advance?

Yes. Through TicketMaster with 10-day advance purchase you may buy your tickets for the Washington & Arlington National Cemetery Tour (American Heritage Tour) and Twilight Tour.

Use Direct Ticket Sales through the Tourmobile website with 3-day advance purchase to buy your tickets for the Washington & Arlington Cemetery Tour, Twilight Tour, Mount Vernon Tour, and Frederick Douglass Tour.

Come back and enjoy the sights and sounds of Washington, DC & Arlington National Cemetery a 2nd day FREE!*  Use it 2 consecutive days or 1 day only – Your Choice! Same Price!

*Second consecutive day of touring is not always available due due to special events on and around the National Mall, has NO CASH VALUE, and is NON-REFUNDABLE.

We try to provide advance notice of events when possible to minimize the inconvenience it may cause our visitors.

All other tour tickets are purchased on the day of the tour from a driver or available ticket booth.

5. Where do I catch the tour?

Board at any Tourmobile stop. See Tour Stop Map

6. What are the stops?

See Tour Stop Map

7. How do I recognize your vehicles and/or stops?

Vehicles are 85 passenger trams that are red, white, and blue and have TOURMOBILE written on the side of the vehicles.

Large red, white, and blue signs along the National Mall denote our stops. See Tour Stop Map

8. How often do the buses/trams stop at each stop?

The Washington, DC & Arlington Cemetery Tour trams arrive at each stop approximately every 30 minutes. Trams are at the stop long enough to unload and board passengers. See Visitor Resources for additional information.

The Arlington National Cemetery tour trams depart from the boarding area at the cemetery visitors center approximately every 20 minutes.

9. Do I need reservations?

No. Purchase tickets directly from the driver at any Tourmobile stop, ticketbooth at Arlington National Cemetery or Union Station on the day of your tour. You may also purchase 3-days in advance through our Direct Ticket Sales. For groups of 20 or more see Groups.

10. Does my ticket include the tour through Arlington National Cemetery?

Yes. The Washington, DC & Arlington Cemetery -American Heritage Tour ticket includes the riding tour through Arlington National Cemetery.

11. Where can I catch the Arlington National Cemetery tour?

Arlington National Cemetery ONLY tour tickets are available for purchase directly at Arlington National Cemetery. Purchase tickets from our ticketbooth located inside the Arlington National Cemetery Visitors Center.

The Washington, DC & Arlington Cemetery American Heritage Tour ticket includes the tour through Arlington National Cemetery and may be purchased from any driver at any of our stops or available ticket booth.

12. What is the latest time I can start my tour?

For the Washington & Arlington Tour we recommend you start as early as possible to enjoy the full experience of the tour. However, the latest start for a COMPLETE riding tour with minimal stops is approximately 12 noon.

For our Arlington National Cemetery ONLY tour , the latest start time we recommend to visit all the sights on our route is 3:00 pm. However, the last tour begins 30-minutes prior to the Cemetery closing.

Tour hours and availability are subject to change.

13. When is the last tour?

We suggest that you begin your tour with us no later than 12noon to take in some sites for the day. When the second consecutive day free* option is available, you may begin your tour not later than 2pm and tour the next consecutive day with us at no additional charge.

Final reboarding for the Washington, DC & Arlington Cemetery American Heritage Tour is 4pm to get to your ending destination. Final boarding for the Arlington National Cemetery Tour is 30 minutes prior to the Cemetery closing.

Tour hours and availability are subject to change.

*Second consecutive day of touring is not always available due to special events on and around the National Mall, has NO CASH VALUE, and is NON-REFUNDABLE.

14. If I purchase the Washington, DC & Arlington National Cemetery Tour and I want to use my ticket a second day, do I have to use it 2 consecutive days?

Yes. Use it 2 consecutive days or 1 day only – Your Choice! Same Price!*

*Second consecutive day of touring is not always available due to special events on and around the National Mall, has NO CASH VALUE, and is NON-REFUNDABLE.

We try to provide advance notice of events when possible to minimize the inconvenience it may cause our visitors.

15. Does the Washington, DC & Arlington National Cemetery ticket include the Twilight night tour?

No. It is only valid for the American Heritage Day Tour through the date on the back of the ticket , which operates from 9:30am – 4:30pm.

16. Can I make reservations for the Twilight night tour?

Reservations are not required for this tour.

For your convenience, you may purchase your tickets for our night tour from the Union Station ticket booth in person on the day of the tour at least 30-minutes prior to departure, online with a minimum of 3-day advance purchase from Tourmobile Direct Sales, 10-day advance purchase through TicketMaster, or call (202) 554-5100 ext. 0 Monday thru Friday from 9am - 5pm to make and prepay your phone order.

17. Where can I park my car?

The most convenient places to park and catch our tour is at Arlington National Cemetery or Union Station. Both locations are paid parking and have ample space available.

Stop at our Corporate Office (1000 Ohio Drive, SW) located just minutes from free parking, and purchase your tickets. Free parking is available in Visitor Parking Lots A, B, and C in East Potomac Park near the Jefferson Memorial just minutes from our office. Spaces are limited and available on a first come, first serve basis.

18. Where is the nearest Metro stop to a Tourmobile stop?

Customers staying in or near Virginia may take the Blue Line of the Metro to Arlington National Cemetery and walk approximately 40-50 yards to the Arlington National Cemetery Visitors Center.

Customers staying in Washington, DC may want to take the Red Line to Union Station or the Blue/Orange Line to the Smithsonian stop.

19. Do you operate during inclement weather?

Yes. Check the Tourmobile Updates for any changes.

20. Do you operate on weekends and holidays?

Yes. We operate year round except Thanksgiving, Christmas, and New Year’s Day. However, tours and hours are subject to change so please check Tourmobile Updates for any changes.

21. Are your buses/trams wheelchair accessible?

See Mobility-Impaired Information.

22. Do you offer services for the hearing-impaired?

Yes, scripts are available upon demand at Arlington National Cemetery and Union Station. Scripts must be returned at the end of the tour.

23. Do you offer any discounts to seniors, families, travel agents, AAA, etc?

At this time we do not offer any individual discounts at our ticketing locations. Military personnel should check with their base ticket and tour offices for discount tickets.

24. Do you offer group rates?

For groups of 20 or more people the group rate is as follows effective March 1, 2011:

*Second consecutive day of touring is not always available due to special events on and around the National Mall, has NO CASH VALUE, and is NON-REFUNDABLE.

Groups of 20+ should call (202) 488-5218 for additional discounts for advance payment.

See Groups for more information on group rates and charters.

25. Do you offer tours in other languages?

No. Our tours are narrated only in English.

26. How do I use my Entertainment Coupon?

Entertainment Coupons may be redeemed with a driver at any stop or at our ticket booth at Arlington National Cemetery and Union Station.

Subject to terms and conditions of the coupon.

27. Can I use my credit card?

We accept MasterCard, Visa, and Discover at ticketbooths in Arlington National Cemetery and Union Station. Our Washington Monument ticket booth is open during the summer and credit cards may be used there as well.

28. Will the driver make change?

Yes, however we recommend customers use small bills.

29. Are the vehicles air-conditioned?

No, during the warmer months the large picture windows are removed. The buses are heated during the winter.

30. Where can I eat?

There is a large Food Court in the Lower Level of Union Station, The Ronald Reagan Building, and cafeterias within some of the Smithsonian Museums.

31. Can you pick me up from my hotel/airport?

No, we only pick up visitors along our designated route. See Tour Stop Map.

32. Can I bring my luggage with me while I tour?

No, there is no place for visitors to store large bags, packages, luggage, etc.

33. Do you provide step-on guides?

No, visit the Destination DC for information on obtaining your own guide.

34. What special events are going on in Washington, DC when I get there?

Visit the Destination DC for information. Additionally visit the Tourmobile Updates frequently for possible changes to our services due to special events.

35. When is the Changing of the Guard?

The Changing of the Guard takes place at the Tomb of the Unknowns every hour from 8:00 am until 5:00 pm October 1 thru March 31st.

Every 1/2 hour (on the hour and the half) from 8:00 am until 7:00 pm April 1 thru September 30.

36. Are refreshments available in Arlington National Cemetery?

No. There is no food allowed in Arlington National Cemetery in order to preserve the sacred shrine and respect the dignity of an active cemetery. See Arlington National Cemetery for more information.

37. Can I get tickets to other monuments and memorials through you?

No, tickets are not required for the Smithsonian Museums, Presidential Monuments and Memorials. Tickets are required for the Washington Monument, Bureau of Engraving and Printing, The Holocaust Museum, U.S. Capitol, and American Indian Museum.

Visitation into some sites are limited. We do not guarantee admission into any site.

38. How do I get a tour of the White House?

Public tours of the White House are available. Requests must be submitted through one's Member of Congress.  These self-guided tours are available from 7:30 a.m. to 11:00 a.m. Tuesday through Thursday, 7:30 a.m. to 12:00 p.m. Fridays, and 7:30 a.m. to 1:00 p.m. Saturdays (excluding federal holidays or unless otherwise noted). Tour hours will be extended when possible based on the official White House schedule.

Tours are scheduled on a first come, first served basis. Requests can be submitted up to six months in advance and no less than 30 days in advance. You are encouraged to submit your request as early as possible as a limited number of spaces are available. All White House tours are free of charge. 

For the most current tour information, please call the 24-hour line at 202-456-7041. Please note that White House tours may be subject to last minute cancellation.

Other special tours include the candlelight tours at Christmas time and fall and spring tours of the White House gardens.

39. Where can I purchase tickets?

Purchase tickets directly from the driver at any Tourmobile stop or the ticket booth at Arlington National Cemetery or Union Station.

Purchase tickets from Tourmobile through Direct Ticket Sales or TicketMaster.

40. How can I contact Tourmobile?

Call: (888) 868-7707, (202) 554-5100
Monday – Friday 9:00 am – 5:00 pm